The honest short version
Housecall Pro is faster to adopt, cheaper to start, and thinner once your ticket gets complicated. ServiceTitan is deeper on reporting, dispatch, and marketing attribution, and it costs more in money and in the months it takes to roll out.
If you have two trucks and simple tickets, the lighter product usually wins. If you have thirty trucks and a real back office, the enterprise product usually wins. The awkward zone is three to ten trucks doing repair and replacement work, which is exactly where most sewer and drain owners live.
How to decide between them
Skip the feature grids. Ask four questions about your own shop.
- ·Who answers the phone at 7pm on a Saturday, and what happens when nobody does?
- ·Can a second year tech price a liner job in the driveway without calling you?
- ·Can the homeowner see photos and camera footage inside the proposal they sign?
- ·At month end, can you tell which job types made money and which ones only made revenue?
Where FieldMetrx™ sits
FieldMetrx™ is not trying to be either one. It is a field system for residential sewer, drain, and trenchless companies, with Axel™ answering the calls you cannot, a price book built for good better best options, and proposals that carry the camera evidence.
Core is live now at $197 a month billed annually, or $297 month to month, for up to five techs. 30 day money back. Falcon and Phoenix are by application.
Frequently asked
Which is cheaper, Housecall Pro or ServiceTitan?
Housecall Pro is cheaper to start and publishes tiers you can read. ServiceTitan is quoted privately and generally lands well above it once seats, modules, and onboarding are counted.
Which one is easier for techs to learn?
Housecall Pro, by a wide margin. Enterprise platforms carry more screens because they carry more roles. That depth is worth it only if someone in your shop owns those roles.
Do I qualify for a purpose built system instead?
If you run residential sewer, drain, or trenchless work with 3 to 10 trucks, yes. FieldMetrx Core is live at $197 a month billed annually for up to five techs, with a 30 day money back window.
Is ServiceTitan better than Housecall Pro?
It is deeper, not automatically better. ServiceTitan pays off when you have office staff to run it. Below that, most of the depth goes unused while you still pay for it.
Which is cheaper?
Housecall Pro is cheaper to start and publishes tiers. ServiceTitan quotes privately and usually adds a one time onboarding fee, so the first year gap is wider than the monthly gap.
Can I switch later without losing history?
Ask about export terms before you sign either one. Getting your customer and job history out cleanly is the part that decides how trapped you feel in year two.
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Related solutions
Other pages built for residential sewer, drain, and plumbing companies.
Solution
ServiceTitan Pricing, Explained for a 3 to 10 Truck Shop
What ServiceTitan actually costs a small residential sewer and drain company, what is not in the quote, and what to run instead at $197 a month.
Solution
Housecall Pro Cost: What a Drain Shop Actually Pays
How Housecall Pro pricing is structured, the add ons that move the bill, and how it compares to FieldMetrx™ Core at $197 a month for 5 techs.
Solution
A ServiceTitan Alternative Built for Residential Sewer and Drain
Looking for a ServiceTitan alternative? FieldMetrx™ Core is $197 a month for up to 5 techs, live today, built for 3 to 10 truck residential shops.
Stop losing jobs to a slow phone and a sloppy quote.
Axel™ answers every call and FieldMetrx™ turns the visit into a proposal that closes. Now live · founding rate locked for life.
See Pricing