How the bill is put together
There is a base plan, and then there are seats. Add a tech, add a seat charge. Beyond that, the features most owners actually want, deeper reporting, sales proposal tools, call handling, and marketing automation, tend to sit on the higher tiers or as paid add ons. Check the current tier list on their site before you budget, because tiers move.
Payment processing is separate again, and it is worth pricing that rate against what you pay today. On a shop doing repair and replacement work, a fraction of a point on processing is real money.
- ·Base plan tier, and which tier holds the one feature you need.
- ·Per additional user charge, including office staff.
- ·Annual versus monthly, and what the annual commitment locks in.
- ·Add on modules and whether they are per user or per company.
- ·Payment processing rate versus your current processor.
Where it fits well
For a general home service company doing straightforward repair calls with a simple ticket, it is a clean product and techs pick it up quickly. That is a fair reason a lot of shops start there.
Where sewer and drain work strains it
Drain work is not a flat ticket. One call turns into a camera inspection, a locate, a cleanout, and then a five figure lining conversation, and all of that has to be priced and presented in the driveway with photos and footage attached. A general scheduling and invoicing tool was not shaped for that conversation.
FieldMetrx™ was. Core is $197 a month billed annually or $297 month to month, up to five techs, live today, with a 30 day money back window.
Frequently asked
Does Housecall Pro charge per user?
Yes. There is a plan tier and then a charge for additional users on top, and office staff usually count as users. Price your real headcount, not just your techs.
Is there a free version of Housecall Pro?
They run trials and entry tiers, but the features most drain shops need tend to sit higher up the tier list. Confirm which tier holds the feature you actually came for before you compare monthly numbers.
Housecall Pro or FieldMetrx for a sewer and drain company?
If your tickets are simple repair calls, Housecall Pro is a clean product. If your calls turn into camera inspections, locates, and five figure lining conversations that have to be priced and presented in the driveway, that is what FieldMetrx was shaped for.
What is the total monthly cost I should budget?
Take the tier price, add per user charges for every seat including office, add any paid modules, then add the difference between their processing rate and yours. That is the real number.
How much is Housecall Pro?
Housecall Pro publishes tiered plans with an additional per user charge, and some capabilities sit on higher tiers or as paid add ons. Check their current tier page for today's numbers, then add your seat count and payment processing rate to get the real monthly figure.
Is Housecall Pro good for drain cleaning companies?
It handles scheduling and invoicing well. It is thinner on camera inspection reporting, trenchless option pricing, and driveway proposals, which is where a sewer and drain shop makes its margin.
What is the FieldMetrx price?
Core is $197 a month billed annually, or $297 month to month, for up to five techs, with no onboarding fee and a 30 day money back window.
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Stop losing jobs to a slow phone and a sloppy quote.
Axel™ answers every call and FieldMetrx™ turns the visit into a proposal that closes. Now live · founding rate locked for life.
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