Why sewer and drain needs its own CRM
General trades CRMs treat a $400 water heater the same as a $12,000 pipe burst. They are not the same sale. A sewer and drain job is a camera run, a diagnosis, a homeowner conversation, and a proposal that has to survive a second opinion.
FieldMetrx™ was built inside a working sewer and drain shop. Every step in the workflow matches the way you actually sell trenchless, spot repairs, hydro jetting, and camera work.
Camera runs go into the CRM, not into a lost SD card
The camera footage is your proof, your proposal, and your protection against a chargeback. It should live on the job record, not on a card that goes home in a truck.
FieldMetrx™ attaches the run to the job automatically. The homeowner sees it in the proposal. The office sees it in the record. If a card ever comes back disputed, the footage is already there.
Proposals that win against the franchise across town
The franchise beats you on brand, not on the truth. A clean good, better, best proposal with the camera footage and a plain language explanation of the fix outsells the franchise almost every time.
FieldMetrx™ builds that proposal for every tech, on every job. Your best closer's playbook becomes every tech's playbook.
- ·Good, better, best pricing on every repair.
- ·Camera footage attached and labeled.
- ·Signature capture on the homeowner's phone.
The CRM that also answers the phone at 9 pm
Sewer emergencies do not respect office hours. If the phone goes to voicemail on a Friday night, the job goes to the franchise. Axel™ picks up in your voice, gathers the address, and books the visit for the morning.
Same CRM. Same job record. Same close.
Built for owner operators, not enterprise buyers
This is not enterprise field service software. There is no NASSCO grading, no PACP compliance, no smart scheduling optimization engine you will never use.
It is the CRM built for the 2 to 15 tech sewer and drain shop that closes five figure repairs one basement at a time.
Frequently asked
Does the CRM include camera integration?
Yes. Camera footage attaches to the job and lives in the proposal and the record. No SD cards to track.
Can I use this CRM for hydro jetting and trenchless too?
Yes. The flat rate price book covers spot repairs, jetting, lining, and pipe bursting.
How is this different from a plumbing CRM?
Plumbing CRMs price a service call. Sewer and drain CRMs have to price a repair against a camera run. FieldMetrx™ is built for the second one.
Read more
Related solutions
Other pages built for residential sewer, drain, and plumbing shops.
Solution
Sewer and Drain Marketing That Books Five Figure Jobs, Not Just Calls
Sewer and drain marketing that turns clicks into camera runs and camera runs into signed proposals. Built for residential owner operators.
Solution
AI for Sewer and Drain Shops That Actually Closes Repairs
AI for sewer and drain shops. Axel™ answers every call, books the job, and helps techs price and close repairs at the curb.
Solution
Drain Cleaning Business Software Built for Owner-Operators
Drain cleaning business software for small residential shops. Capture every call, price jobs fast, and send proposals that close. Meet Axel™.
Stop losing jobs to a slow phone and a sloppy quote.
Axel™ answers every call and FieldMetrx™ turns the visit into a proposal that closes. Only 3 Founders Circle spots left.
Claim Your Spot